Terms and Conditions
- Detailed description of goods and/or services
The Beauty Lab Academy is a business in the Beauty Education industry that offers national and international accredited courses in beauty therapy, nail technology and education and training.
- Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way phone/email .
- Export restriction
The offering on this website is available to South African clients only.
- Return and Refunds policy
The provision of goods and services by The Beauty Lab Academy is subject to availability. In cases of unavailability, The Beauty Lab Academy will refund the client in full within 30 days. Cancellation of orders by the client will attract a 50% administration fee.
- Customer Privacy policy
The Beauty Lab Academy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on:
https://www.justice.gov.za/legislation/acts/2000-002.pdf
- Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into The Beauty Lab Academy bank account, the details of which will be provided on request.
- Card acquiring and security
Card transactions will be acquired for The Beauty Lab Academy via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
- Customer details separate from card details
Customer details will be stored by The Beauty Lab Academy separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
- Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- Responsibility
The Beauty Lab Academy takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
- Country of domicile
This website is governed by the laws of South Africa and The Beauty Lab Academy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Montana Value Centre, Corner Sefako Makgatho Drive & Calliandra Street, Montana, Pretoria 0159.
- Variation
The Beauty Lab Academy may, in its sole discretion, change this agreement or any part thereof at any time without notice.
- Company information
This website is run by The Beauty Lab Academy (sole trader / private company / close corporation) based in South Africa trading as The Beauty Lab Academy and with registration number 2018/253156/07 and Elma Schalkwyk (Director(s)/Member(s)/Owner(s)).
- (Your Company) contact details
Company Physical Address: Montana Value Centre, Corner Sefako Makgatho Drive & Calliandra Street, Montana, Pretoria 0159.
Email: info@tblgroup.co.za
Telephone: +27 64 536 2574